Departments
Please enter a department name and click on "Search". Searches are case insensitive.
IT Customer Service
IT Customer Service employs industry-standard best practices for service management, change management, and performance measurement. This front-facing group constantly seeks to provide the highest quality of customer service to the AU community. Customer Service is committed to manage end-user expectations, train the community on the latest technology, troubleshoot all IT-related issues, and equip faculty and staff with secure, reliable workstations.
Staff
�
Physical Address
Spring Valley Building, 220 Suite4801 MASSACHUSETTS AVENUE NW, 220 Suite
WASHINGTON, D.C. 20016
- 25Live
- AU Alerts (Rave Mobile Safety)
- Bulk Email Distribution
- Cable Television Service
- Campus Computing Facilities
- Cellular Phones
- EagleBucks Printing
- EndNote
- eSuds
- Google Drive/Sites
- Hardware Acquisition
- Hardware Recycling
- Hardware Repair
- ImageNow
- Informer Reporting Tool
- Local Area Network
- Long Distance Calling
- Mailing List Services
- Microsoft Key Management Service
- Microsoft Office 365 Education
- Network Storage Drives, Personal
- Network Storage Drives, Shared
- Stream2 IPTV
- Survey Tools
- System Status
- Technology Support Desk
- Telephone Service
- Voicemail
- Website Hosting
- Wireless
You may download a printable PDF version of the department directory.