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Inclusive Excellence in OIT

Earn the DEI Pathway Certification on LinkedIn Learning

NOTE: You might need to already be logged into LinkedIn Learning to access this link.

This learning pathway helps to understand the knowledge, attitudes, and skills necessary to create an inclusive workplace through a collection of short, easy-to-digest videos and quizzes. The pathway helps you recognize bias at work and have productive conversations about diversity and inclusion. The pathway takes approximately 6 hours to complete. Topics included in the pathway are:

  • Difficult Conversations: Talking about Race at Work
  • Driving Change and Anti-Racism
  • Unconscious Bias
  • Inclusive Mindset
  • Inclusive Mindset for Committed Allies
  • Communicating about Culturally Sensitive Issues
  • Skills for Inclusive Conversations
  • Advocating for Change in Your Organization
  • Confronting Bias: Thriving Across our Differences
  • Bystander Training: From Bystander to Upstander

LinkedIn Learning is available through the myAU portal. If you have not previously used LinkedIn Learning here at AU, you will be prompted to connect your AU account with your LinkedIn account the first time that access LinkedIn Learning.

Words Matter

Some commonly used technology terms have racist connotations and inclusive terms should be used instead. Examples include:

Table of recommended terms instead of terms that racist or exclusionary origins
Use This TermNot This Term
Deny List/Allow ListBlacklist/Whitelist
Primary/Subordinate ProcessMaster/Slave Process
People HoursMan Hours
Web Product or Platform ManagerWebmaster
Placeholder ValueDummy Value
LegacyGrandfather
Built-in or Included FeatureNative Feature
Screen ReaderVisually Impaired User
Deaf or Hard of Hearing UserHearing Impaired User

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Also, many terms have origins in violence. To help make the world a safer place, non-violent terms should be used. Examples include:

Table of recommended terms instead of terms that have origins to violent references
Use This TermNot This Term
Key PointsBullet Points
Start or InitiatePull the Trigger
Halt or Stop a ProcessKill a Process
Unresponsive ProcessProcess Hang
Changing Goal or ExpectationMoving Target
ImpressedBlown Away

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Inclusive Coaching for Customers

Information Technology is a customer focused practice and sometimes customers might use non-inclusive or offensive terms. If you need to provide coaching to a customer on how to use more inclusive terms, the following language is recommended:

“As a university committed to inclusive excellence, we are working to use inclusive language in all aspects of our IT support. We no longer use the term < non-inclusive term > because of its association with racial exclusion or violence. Instead, we use the term < inclusive term >.â€