Services
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Appointment and Contact Information
AU Central is the front line for financial aid, student accounts, registration and Veterans Services. You may contact us via phone, email or walk-in to discuss issues related to any of these services
You may call, email or visit AU Central in Asbury 201 to discuss your financial aid questions. You may request an office meeting for more detailed or personal questions
AU Central is the front line for these offices, and we are trained to assist you with your inquiries while those offices can focus on the behind the scenes processing that must occur. We work closely with each of our business offices, and collaborate to ensure you receive the best service
Verification documents must be submitted one of several ways:
faxed to 202-885-6064,
scanned and emailed to financialaiddocuments@american.edu
or mailed to the Financial Aid Office (4400 Massachusetts Avenue NW, Washington, DC 20016 attn Financial Aid)
Don't forget to:
Sign and date all documents and
Include your AU Student Identification Number
This will assure the proper coding and processing of the documents. You will be contacted if additional information is needed. You may also monitor your status online and confirm the receipt of documents at https://myau.american.edu in the MyDocs section of the student portal. Thanks!Â